How do I get to NA chat support?

Discussion in 'Tech Support' started by KariMejik, Sep 17, 2013.

  1. KariMejik

    KariMejik New Member

    I can't find any NA chat support links anywhere, and I've been on hold with phone support for 1hr and 15mins. Does anyone know where to get chat support (for NA)? When I put it my ticket, the only option was email support. When I got the email, they told me to either call or pick chat support (instead of email support, but as I said, that was not an option.) My account was suspended and I received no email informing as to why and I don't know what is going on. Thank in advance.

  2. Arn_0885

    Arn_0885 Adventurer

    Pretty much in the same boat. I sent emails then i finally looked up the square enix number to call their customer service. The only thing he was able to do was to escalate my ticket so now I'm just waiting to get an email back from them. Mine was suspended as well but i did find out that there was some other character created on my account so yea for the first time in over a decade of online gaming I finally got hacked. Already taking extra precautions for whenever they restore my account to me

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